JOB DESCRIPTION
FOR
THE CARTER MALONE GROUP, LLC
4/2/2013
JOB TITLE: Account Services Assistant EXEMPT: Yes
REPORTS TO: Account Services Manager
JOB PURPOSE: To assist with the coordinating and perform project coordination and public relations tasks for CMG clients ensuring that services are delivered on time and meet client expectations. The Account Services Assistant is responsible for working with the Account Services team in ensuring that the products that are produced are of a high standard and quality and handled professionally and confidentially.
ESSENTIAL JOB REQUIREMENTS:
• Assists with various client projects as assigned.
• Assists with the creation and implementation of public relations and marketing strategies for CMG clients as requested by the senior Account Services team members
• Assists with graphic design projects as needed.
• Writes/develops materials for clients including news releases, articles, corporate materials, etc. Conducts research and editing for projects
• Compiles media coverage samples for clients from print, online and other media sources
• Research and pursue speaking opportunities for clients in alignment with public relations strategies managed by the President & CEO or Account Services Manager
• Follows quality control parameters for public relations work and related deliverables
• Follows processes for project management, tracking, reporting, creative development and other efficiencies created by the Operations Manager or Account Services Manager
• Maintains a project schedule and provides updates daily and weekly for account team members. Provides reports for the Account Services Manager
• Demonstrates strong knowledge of each area of agency resources. Maintains vast knowledge of competition, and latest trends
• Collaborates with the Creative Director to ensure that design services integrate with services and are delivered in a timely manner with a high level of quality
• Perform office support functions such as answering phones, preparing deliverables for clients, packaging or shipping project materials, entering project time on client billing form, preparing office for client visits, filing, etc.
• Perform other various job functions as may be assigned
EDUCATION AND EXPERIENCE:
• Bachelors degree in public relations, advertising, marketing or related field
• 1(+) years of progressive growth experience in agency account management and/or mix of client side marketing and agency account experience in either a general or multicultural market advertising agency
• Possesses knowledge in most areas of agency’s business (Media, Creative, Broadcast and Print production, Planning, Promotions, Public Relations, Event Planning and Finance) with emphasis on Public Relations and Marketing
CRITICAL TEAM COMPETENCIES:
• Team player with strong communication skills and the ability to work across levels
• Interest and awareness of global social and political issues that may affect CMG clients
• Ability to work with and communicate effectively to diverse and minority individuals and organizations
• Professional demeanor, displaying personal integrity and lending credibility and respect to CMG
• Quick learner who can adapt and demonstrate flexibility in the work routine
REQUIRED CAPABILITIES:
The candidate must have:
• Excellent communicator with strong writing skills
• Proven project coordination skills; Excellent organizational skills
• Extremely detail-oriented and with effective good follow through
• Self-motivated with a high sense of urgency and accuracy
• Discretion in dealing with highly confidential information
• Capable of high performance in a fast-paced work environment
• Reliable transportation to and from office
• Able to sit at a desk and perform typical office functions daily
• Computer experience; Microsoft Outlook, Microsoft Word
• Preferred computer experience: Microsoft Project, Microsoft Excel
• Able to work alone and in a group environment
• Familiar with general office equipment